Due to the fluid nature of consumer expectations, the Hospitality Industry is a changeful industry, with many new challenges arising every day. Increased technology penetration has given consumers the ability to do more research into businesses, new start-ups are giving existing businesses a run for their money, and consumers have been paying closer to attention to businesses that are "Going Green". For businesses to progress amidst these challenges, expert opinions on how to deal with the onset of change and complexity are crucial, and Foo Kon Tan LLP is the one-stop destination to providing the necessary business insights.